Welcome Guide

Your home away from home

Welcome to our home! We’re so glad to have you here and hope you feel completely at ease. This space is all about warmth, laughter, and good vibes, so make yourself comfortable and enjoy your time here as our guest.

We are very responsive to the Airbnb and Furnished Finders messaging apps, but if you do not get an answer and need an immediate response please call or text 216-239-8447

CHECK IN ANYTIME AFTER 3:00PM

Keyless Entry/Exit

First things first. How do you get in? Simply enter the last four digits of your phone number and press the unlock button. Ready to head out? Simply shut the door and press the lock button.

Television

After you get settled kick up your feet and enjoy our 50″ Fire Smart TV and two 32″ Fire Smart TVs, one located in the bedroom and one in the game room. Feel free to log into your streaming services and pick up right where you left off before your travels. And be sure to grab a bag of popcorn from our welcome basket!

Internet Access

Wi-fi: The_Heartland_Retreat

Password: Beourguest614

Office

Wi-Fi printer

Setup: https://youtu.be/jZ_i48mE204?si=wsQpZaXM3vmkSs3M

Ink: HP 64

Parking

There are three available parking spaces. Please be respectful of our neighbors and do NOT park outside of the designated spots. If you need more parking please park on the street.

  1. Directly in front of the front door.
  2. In front of the garage.
  3. In the garage.

Garage Door Opener

Feel free to use the garage during your stay, but please remember to return it at the end of your stay. You will be charged $100 if the garage door opener is not returned or damaged.

Linen and Blankets

Extra linen and blankets can be found in the closet at the top of the second floor stairs. And in the closet in the orange room.

Security

We use Ring technology. Although the ring cameras are on, we value your privacy so we are not actively watching them. If there is a concern however we have the right to check the recordings.

Trash

Trash bags are located under the kitchen sink. Our community participates in the recycling program so if you can, please separate your waste into the appropriate bins. You are responsible for taking your trash to the outdoor trash receptacle on a regular basis. The trash receptacles are located outside the deck door immediately to the left.

You are also responsible for bringing your trash to the curb on garbage day (Friday) and recycling day (Wednesday). Sometimes the holidays changes the pickup days. We will notify you of any changes. Thanks!

Other Things

Please notify us if something breaks, seems unusual etc. We strive to maintain our home, but depending on your length of stay we are not aware until after your checkout which may be too late. We’d appreciate your support in helping us keep our home in good condition so that we can continue to host you and others to follow.